Project Description
ISSUES
- Town gas supply industry was expected to intensify competition and limit growth due to the emergence of alternative energy and market opening to new players.
- The need of life care service platform arose which was expected to upgrade town gas business and become a new growth engine.
APPROACH
- By grasping the existing business status and retained data, investigated client’s digital readiness, and seek a new data-driven business opportunity.
- Devised a life care service platform that provides energy management, convenience services, and integrated membership services considering the capabilities of organization and available data.
- Defined structure and components of life care service platform and develop a direction of step by step service-building, and functional requirements.
RESULTS
- Advised sequential investment in platform depending on the user of life care service, for efficient system deployment.
- Provided platform business organization structure, implementation roadmap, and competency acquisition plan.
